1. Drilling Rig – Follow-Up
🔸 After First Call
Hello {{Customer Name}},
Thank you for speaking with us today.
As discussed, we can supply a {{Rig Type}} drilling rig suitable for {{Depth}} meters, available in new / refurbished options.
Please let me know when I can share the best quotation with you.
🔸 Quotation Sent
Hello {{Customer Name}},
I’ve shared the quotation for your {{Rig Type}} drilling rig.
Please review and let me know if you need any clarification on price, delivery, or warranty.
🔸 Gentle Reminder (3–5 Days)
Hello {{Customer Name}},
Just checking if you had a chance to review the drilling rig quotation.
I’ll be happy to assist if you need any changes.
🔹 2. Drilling Compressor – Follow-Up
🔸 After Requirement Confirmation
Hello {{Customer Name}},
Based on your requirement, we can offer a {{Bar}} bar, {{CFM}} CFM drilling compressor from {{Brand}} with Cummins engine options.
Please confirm if new or refurbished works for you so I can proceed with pricing.
🔸 Quotation Sent
Hello {{Customer Name}},
The quotation for your {{Bar}} bar drilling compressor has been shared.
These models are widely used for fast and efficient drilling.
Let me know if you’d like to proceed.
🔸 Negotiation Stage
Hello {{Customer Name}},
We can review the price or suggest an alternate option if needed.
Please share your thoughts so we can finalize.
🔹 3. Airend – Follow-Up
🔸 After First Discussion
Hello {{Customer Name}},
As discussed, we can supply a {{Bar}} bar airend compatible with your {{Existing Brand}} compressor.
Please confirm your preference so I can share the quotation.
🔸 Quotation Sent
Hello {{Customer Name}},
I’ve shared the quotation for the {{Bar}} bar airend.
Warranty and compatibility support are included.
Let me know if you’d like to proceed.
🔹 4. Engine – Follow-Up
🔸 After Requirement Check
Hello {{Customer Name}},
Based on your requirement, we can provide a Cummins NTA 855 Big Cam engine (new / refurbished).
Please confirm to proceed with pricing and availability.
🔸 Quotation Sent
Hello {{Customer Name}},
The quotation for the Cummins NTA 855 engine has been shared.
Kindly let me know your decision so we can arrange next steps.
🔹 5. Drilling Accessories – Follow-Up
🔸 After Call
Hello {{Customer Name}},
We can supply drilling hammers, bits (6.5”–12”), adaptors, and accessories suitable for your machine.
Please confirm quantities so I can share pricing.
🔸 Upsell With Machine
Hello {{Customer Name}},
Along with your machine, we recommend matching drilling accessories for better performance and longer life.
Let me know if you’d like me to add this to your quotation.
🔁 Universal Follow-Up Templates
🔸 No Response (Polite)
Hello {{Customer Name}},
Just following up on our earlier discussion.
Please let me know whenever it’s convenient for you.
🔸 Closed – Lost (Future Touch)
Hello {{Customer Name}},
If you have any future requirement related to drilling equipment, please feel free to contact us anytime.
We’ll be happy to support you.
🧠 Best Practices for Agents
✔ Send follow-ups between 10 AM – 6 PM
✔ Always personalize {{Name / Product / Capacity}}
✔ Avoid sending more than 2 messages without reply
✔ Update CRM after every WhatsApp message