Day 1–7 Caller Training Plan

✔ Day-by-day training goals (Day 1 to Day 7)
✔ Product knowledge + call handling structure
✔ CRM (WPSCRM / Perfex) training flow
✔ Assisted → Independent calling progression
✔ Final evaluation & certification criteria
✔ Week-1 performance targets table

How to use it

  • 📌 Share with new joiners on Day 1

  • 🧠 Use as a trainer checklist

  • 📊 Attach to HR onboarding

  • 🗂 Upload into WPSCRM Documents / SOPs

Did you find this article useful?